SalesForce.com gets 5 Stars from Small Business Owner

I give Salesforce.com 5 starts for their excellent CRM (Customer Relationship Marketing)  Cloud Application which makes it easy to do lead generation and lead conversion.   With a capture page linked to Salesforce.com,  you can collect qualified leads off the internet, and that is called Lead Generation.   Then you use the database to systematically close the prospect or lead on your product or service and that is called Lead Conversion.   As Michael Gerber of the E-Myth basically says you can solve any frustration in a business with a system,  and the most important system is your Marketing and Sales System.